D4C Dental Brands
Front Office Coordinator
Austin, Texas•Full-time
About the Job
Bilingual (English/Spanish) Front Desk Coordinator
Parklane Pediatric Dentistry is seeking a friendly, organized, and bilingual Front Desk Coordinator to join our team! As the first point of contact for our patients and families, you'll play an essential role in creating a welcoming, positive experience while ensuring our front office runs smoothly.
If you enjoy working with children and families, thrive in a fast-paced environment, and are passionate about providing exceptional customer service, we'd love to meet you!
Schedule: Monday – Friday | 7:30 AM – 5:00 PM
Responsibilities:
- Welcome patients and families with a warm, professional attitude.
- Manage patient check-in and check-out.
- Answer incoming phone calls and schedule appointments.
- Verify patient information and maintain accurate records.
- Coordinate daily front office activities to ensure an exceptional patient experience.
- Communicate effectively with patients, parents, providers, and team members.
- Travel between office locations as needed.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in a dental, medical, or professional office preferred.
- Fluent in English and Spanish (required).
- Outstanding customer service and communication skills.
- Strong interpersonal and relationship-building abilities.
- Excellent organizational skills with great attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Comfortable learning and using computer software and office systems.
- Reliable transportation and willingness to travel between office locations.
Why Join Parklane Pediatric Dentistry?
We're looking for someone who is compassionate, dependable, and enjoys making a difference in the lives of children and their families. If you're a team player who takes pride in delivering exceptional service, you'll fit right in!
Benefits:
We value our team members and offer a comprehensive benefits package, including:
- Paid Time Off (PTO).
- Paid Holidays.
- Medical, Dental & Vision Insurance.
- Health Savings Account (HSA).
- Flexible Spending Account (FSA).
- 401(k) Retirement Plan.
- Short-Term & Long-Term Disability Insurance.
- Life Insurance.
- Opportunities to Give Back Through Community Outreach.
Join our team and help create healthy, confident smiles by providing an outstanding experience for every patient who walks through our doors!